DWRS helpcenter

<p><span style="color: rgb(0, 0, 0);">We sell different models and because the width varies from model to model, we recommend that you check the size of the item itself.</span></p>

We sell different models and because the width varies from model to model, we recommend that you check the size of the item itself.

What is the width of the shoes?

Size advice & Care

Size advice

How do DWRS shoes fit in terms of size?

What is the delivery time of my order?

How do I return my return?

Are there any fees for returns?

most frequently asked questions

Do your shoes have removable insoles?

General

What shoe size do I have?

Do I have to pay shipping costs?

I have placed an order, how do I know if it was successful?

How can I cancel my order?

Why haven't I received an order confirmation?

How does a PRE ORDER work?

Order

Which delivery service do you use?

Why is my order delayed?

What happens to my parcel if I am not at home when the parcel service tries to deliver?

What should I do if my order has arrived damaged?

Delivery

Order & Delivery

What are the payment options?

Do you also take gift cards?

Are the prices in the partner stores the same as the online shop?

Payment

What is the return period?

What are the return conditions?

How long does a refund take after processing my return?

I no longer have the box, can I return my shoes?

How can I return from abroad?

Is it possible to return socks?

Return

Can I exchange my order?

Exchange

Return & Exchange

I have a complaint, but I did not buy the item from your webshop, but from a partner store of yours. What now?

Complaint

Warranty & complaints

What is the width of the shoes?Updated a year ago