DWRS helpcenter

Return costs depend entirely on your location. See what the costs are below<table style="width: 100%;"><tbody><tr><td style="width: 33.0946%;">COUNTRY&#xA0; </td><td style="width: 33.381%;">RETURN COSTS</td><td style="width: 33.3977%;">CUSTOMS COSTS </td></tr><tr><td style="width: 33.0946%;">Netherlands</td><td style="width: 33.381%;">&#x20AC;4.75</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Belgium</td><td style="width: 33.381%;">&#x20AC;8.25</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Germany</td><td style="width: 33.381%;">&#x20AC;10.20</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Luxembourg</td><td style="width: 33.381%;">&#x20AC;11.90</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">France</td><td style="width: 33.381%;">&#x20AC;15.20</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Spain</td><td style="width: 33.381%;">&#x20AC;24.20</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Italy</td><td style="width: 33.381%;">&#x20AC;26.80 </td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Denmark</td><td style="width: 33.381%;">Kr 200.15 </td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Hongary</td><td style="width: 33.381%;">HUF 7072,55 </td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">Sweden</td><td style="width: 33.381%;">SEK 315.84</td><td style="width: 33.3977%;"> </td></tr><tr><td style="width: 33.0946%;">United Kingdom </td><td style="width: 33.381%;">Own account</td><td style="width: 33.3977%;">Own account</td></tr></tbody></table> Is your country not listed? Please email <a class="fr-strong fr-green" href="mailto:webshop@dwrslabel.com">webshop@dwrslabel.com</a> and we will let you know how to return it.&#xA0;

Return costs depend entirely on your location. See what the costs are below. Is your country not listed? Please email webshop@dwrslabel.com and we will let you know how to return it.

Are there any fees for returns?

Return & Exchange

Return

How do DWRS shoes fit in terms of size?

What is the delivery time of my order?

How do I return my return?

most frequently asked questions

Do your shoes have removable insoles?

General

What is the width of the shoes?

What shoe size do I have?

Size advice

Size advice & Care

Do I have to pay shipping costs?

I have placed an order, how do I know if it was successful?

How can I cancel my order?

Why haven't I received an order confirmation?

How does a PRE ORDER work?

Order

Which delivery service do you use?

Why is my order delayed?

What happens to my parcel if I am not at home when the parcel service tries to deliver?

What should I do if my order has arrived damaged?

Delivery

Order & Delivery

What are the payment options?

Do you also take gift cards?

Are the prices in the partner stores the same as the online shop?

Payment

What is the return period?

What are the return conditions?

How long does a refund take after processing my return?

I no longer have the box, can I return my shoes?

How can I return from abroad?

Is it possible to return socks?

Can I exchange my order?

Exchange

I have a complaint, but I did not buy the item from your webshop, but from a partner store of yours. What now?

Complaint

Warranty & complaints

COUNTRY	RETURN COSTS	CUSTOMS COSTS
Netherlands	€4.75
Belgium	€8.25
Germany	€10.20
Luxembourg	€11.90
France	€15.20
Spain	€24.20
Italy	€26.80
Denmark	Kr 200.15
Hongary	HUF 7072,55
Sweden	SEK 315.84
United Kingdom	Own account	Own account

Are there any fees for returns?Updated 3 months ago