DWRS helpcenter

Of course, shipping costs vary from country to country. Here are shipping costs in a nutshell:<div id="isPasted">&#xA0; &#xA0;<table style="width: 100%; margin-left: calc(0%);"><tbody><tr><td style="width: 26.6064%;">COUNTRY</td><td>SHIPPING COST</td><td style="width: 24.1099%;">FREE SHIPPING</td><td>CUSTOMS FEES</td></tr><tr><td style="width: 26.6064%;">Nederland</td><td>&#x20AC; 4,50</td><td style="width: 24.1099%;">From &#x20AC; 49,95</td><td>&#xA0;</td></tr><tr><td style="width: 26.6064%;">Belgi&#xEB;</td><td>&#x20AC; 4,50</td><td style="width: 24.1099%;">From &#x20AC; 129,95</td><td>&#xA0;</td></tr><tr><td style="width: 26.6064%;">Duitsland</td><td>&#x20AC; 4,50</td><td style="width: 24.1099%;">From &#x20AC; 129,95</td><td>&#xA0;</td></tr><tr><td style="width: 26.6064%;">Luxemburg</td><td>&#x20AC; 4,50</td><td style="width: 24.1099%;">From &#x20AC; 129,95</td><td>&#xA0;</td></tr><tr><td style="width: 26.6064%;">Spanje</td><td>&#x20AC; 19,95</td><td style="width: 24.1099%;">From &#x20AC; 200,-&#xA0;</td><td>&#xA0;</td></tr><tr><td style="width: 26.6064%;">Frankrijk</td><td>&#x20AC; 19,95</td><td style="width: 24.1099%;">From &#x20AC; 150,-</td><td>&#xA0;</td></tr><tr><td style="width: 26.6064%;">Verenigd Koninkrijk</td><td>&#xA3; 30,-</td><td style="width: 24.1099%;">From &#xA3; 200 ,-</td><td>Own account</td></tr><tr><td style="width: 26.6064%;">Zweden</td><td>&#x20AC; 21,-</td><td style="width: 24.1099%;">No</td><td>Own account</td></tr><tr><td style="width: 26.6064%;">Overige EU landen</td><td>&#x20AC; 19,95</td><td style="width: 24.1099%;">No&#xA0;</td><td>Own account</td></tr><tr><td style="width: 26.6064%;">USA</td><td>$ 34</td><td style="width: 24.1099%;">No</td><td>Own account</td></tr></tbody></table> If your location is not listed here, please email <a data-fr-linked="true" href="mailto:webshop@dwrslabel.com" id="isPasted">webshop@dwrslabel.com</a> for more information. &#xA0;</div>

Of course, shipping costs vary from country to country. Here are shipping costs in a nutshell:. If your location is not listed here, please email webshop@dwrslabel.com for more information.

Do I have to pay shipping costs?

Order & Delivery

Order

How do DWRS shoes fit in terms of size?

What is the delivery time of my order?

How do I return my return?

Are there any fees for returns?

most frequently asked questions

Do your shoes have removable insoles?

General

What is the width of the shoes?

What shoe size do I have?

Size advice

Size advice & Care

I have placed an order, how do I know if it was successful?

How can I cancel my order?

Why haven't I received an order confirmation?

How does a PRE ORDER work?

Which delivery service do you use?

Why is my order delayed?

What happens to my parcel if I am not at home when the parcel service tries to deliver?

What should I do if my order has arrived damaged?

Delivery

What are the payment options?

Do you also take gift cards?

Are the prices in the partner stores the same as the online shop?

Payment

What is the return period?

What are the return conditions?

How long does a refund take after processing my return?

I no longer have the box, can I return my shoes?

How can I return from abroad?

Is it possible to return socks?

Return

Can I exchange my order?

Exchange

Return & Exchange

I have a complaint, but I did not buy the item from your webshop, but from a partner store of yours. What now?

Complaint

Warranty & complaints

COUNTRY	SHIPPING COST	FREE SHIPPING	CUSTOMS FEES
Nederland	€ 4,50	From € 49,95
België	€ 4,50	From € 129,95
Duitsland	€ 4,50	From € 129,95
Luxemburg	€ 4,50	From € 129,95
Spanje	€ 19,95	From € 200,-
Frankrijk	€ 19,95	From € 150,-
Verenigd Koninkrijk	£ 30,-	From £ 200 ,-	Own account
Zweden	€ 21,-	No	Own account
Overige EU landen	€ 19,95	No	Own account
USA	$ 34	No	Own account

Do I have to pay shipping costs?Updated a year ago