How nice that you have ordered from us! Did you order before 18:00 and do you live within the Netherlands? Then the parcel will be sent the same day on working days. You will receive an e-mail from DHL containing a track & trace number. This way you
We deliver our items with DHL and UK/France with DPD.
Are you eagerly waiting for your new gems, haven't received them after 3 working days and the track & trace indicates that it has been delayed? Please send an e-mail to [email protected].
PLEASE NOTE: If you are not at home when your order is delivered and it is therefore taken to a collection point, do not forget to collect your order. Otherwise, we will unfortunately be forced to charge a €4.50 return fee. These days, not all courie
Unfortunately, it sometimes happens that your order is damaged during shipping. We would like to solve this as best we can for you. Therefore, we would like to ask you to send us an email immediately after receipt: [email protected]. It is import